Casino / Slots
ace347 collects only the account and transaction data needed to run your sessions and process payments through Rocket, Upay, and Bank Transfer. What we collect, why we keep it, and how you can review or correct it — this page covers all of that clearly, without legal jargon.
When you open an account with us, we collect the details you provide during registration — your name, contact information, and the payment channel you choose, whether that is Rocket, Upay, or Bank Transfer. We also record session activity such as login timestamps, device type, and the pages you navigate within the lobby. This data serves three practical purposes: verifying your identity before a transaction is processed, maintaining an accurate record of your account activity, and improving how the lobby is presented on your device. We do not sell your personal data to third parties. Where we share data with payment processors — such as the networks behind Rocket or Upay — that sharing is limited to what those services need to complete a transaction you have already initiated. Cookies and browser storage help us remember your session preferences; you can adjust cookie settings through your browser at any time. Retention periods follow the minimum required by applicable data regulations, and we review stored records on a scheduled basis. Access to this platform and the data rights described here depend on your local law and the eligible regions we serve.
Payment data passed to Rocket is limited to what is required to complete the transfer you start. We do not retain your mobile wallet credentials on our servers after the transaction is confirmed.
When you use Upay, the transaction reference and amount are logged in your ace347 account record. This lets you match your wallet history against your on-site transaction list without contacting support.
Bank Transfer deposits create a reference entry in your account wallet. We store the reference number and date only; full bank account details are not retained by our platform after verification is complete.
This policy covers everything that happens inside your ace347 account — from the moment you register to the point you request a withdrawal. It does not extend to services operated by third parties, even when those services are linked from our pages. Understanding the boundary helps you know who to contact when a question arises.
All data collected when you log in, verify your identity, or update your account profile falls under this policy. This includes the email address, phone number, and payment method details you provide directly to us.
Deposit and withdrawal records processed through Rocket, Upay, or Bank Transfer are covered here. The data we hold is limited to the reference, amount, and timestamp visible in your account wallet.
Browsing behaviour within the lobby — which game categories you open, how long a session runs — is logged as aggregate analytics data. This data is not linked to your personal profile without your consent.
Payment processors, game studios, and any external links operate under their own privacy policies. ace347 is not responsible for how those services handle data once a request leaves our platform. Check each provider's policy separately.
You have several concrete options when it comes to the personal data we hold. First, you can review your account record at any time by opening the account section after logging in — your registered contact details, linked payment methods, and transaction history are all visible there. If any detail is incorrect, you can update most fields directly from your account settings page; for changes that require identity verification, our support route handles these on request. Raising a question about how your data is used is straightforward — send a written request through the contact route listed in the support section below, and we will respond with a clear explanation of what we hold and why. If you want to request deletion of non-essential data, or object to a specific type of processing, the same written route applies. We aim to acknowledge written requests within a reasonable period and to provide a substantive answer before any deadline set by applicable data law in your region.
Log in and open your account section. Your registered name, contact details, and linked payment channels — Rocket, Upay, or Bank Transfer — are shown there. No support contact is needed for a routine review.
Most contact fields can be updated from the account settings page. If a change requires identity verification — such as updating the mobile number linked to your Rocket wallet — submit a request through support.
Send a written request explaining which data point you are asking about. We will confirm what we hold, the reason we hold it, and any sharing that has occurred. Written requests receive a substantive reply.
For deletion requests or objections to specific processing, use the written support route. State the data category and the action you are requesting. We will confirm receipt and outline the next step.
If a section of this policy raises a question you cannot resolve through your account settings, the routes below connect you to the team that handles data and privacy matters. Use the route that suits your situation — written requests for formal data queries, live chat for account-level clarifications.
The chat widget is accessible from any page when you are logged in. Use it to ask a quick question about what data is visible in your account or to flag an entry that looks incorrect.
For formal written requests — data review, correction, or deletion — email is the appropriate route. State your registered contact detail and the specific request so the team can locate your record without delay.
The help section inside your account lists published support routes and policy references. It is the first place to check if you want to understand which data fields are editable without contacting us directly.
Our approach to data handling is built around the minimum-necessary principle — we collect what is needed to run your account, process your chosen payment method, and keep the lobby working on your device. Nothing beyond that. Here is how each part of that commitment works in practice.
We use cookies to hold your session state and remember display preferences between visits. You can clear or restrict cookies through your browser settings at any time. Restricting them may affect how certain lobby features load on your device.
Your login credentials are stored in hashed form; we do not have access to your raw password. If you suspect unauthorised access, change your password immediately from the account settings page and contact support through the chat or email route.
We keep account and transaction records for the minimum period required under applicable data regulations. After that period, records that are no longer operationally necessary are scheduled for deletion. You can ask us about the retention period for a specific data category.
To request a change to how we process your data — or to ask us to stop a specific type of processing — contact the support team in writing. State the data category and your preferred outcome. We confirm receipt and respond before the deadline set by applicable law in your eligible region.
These are the questions we receive most often about data, privacy and account records. If your question is not covered here, the written support route is the next step.
We collect the name, contact details, and payment method information you provide during registration. We also record login timestamps and device type to maintain an accurate account record. We do not collect data beyond what is needed to operate your account and process payments.
We share data with payment processors — such as the networks behind Rocket and Upay — only to complete a transaction you have already started. We do not sell personal data. Game studios receive no personal account data; they receive only the session signals needed to run the game.
Log in and open the account section. Your registered contact details, linked payment channels, and transaction history are visible there. For a full written summary of everything we hold, send a written request through the email support route and we will compile it for you.
Yes. Send a written deletion request through the email support route. State which data category you want removed. We will confirm what can be deleted immediately and what must be retained for the minimum period required by applicable data law in your eligible region.
Transaction references, amounts, and timestamps for Rocket and Bank Transfer payments are stored in your account wallet. We keep this to match your records against our system. Full bank account details and mobile wallet credentials are not retained on our servers after a transaction is confirmed.
This policy describes how we handle data for accounts that are active in supported regions. Access to the platform and the data rights described here depend on your local law and the eligible regions we serve. If you are unsure whether your region is covered, check the account eligibility section or contact support.