Casino / Slots
ace347 operates under a defined set of legal terms that govern how your account, transactions, and access to the platform work. Your use of this platform depends on your local law and eligible regions — read these terms carefully before opening or continuing to use your account.
These terms set out the relationship between you and ace347 when you access the platform from Bangladesh or any other supported region. Access to casino games, sports markets, and account wallet functions — including deposits and withdrawals through Rocket, Upay, and Bank Transfer — is subject to the laws and regulations of your local jurisdiction. We do not represent that all features are available in every region, and it is your responsibility to confirm that using this platform is permitted under the laws that apply to you. By creating an account, you confirm that you meet the eligibility requirements shown during registration and that you are accessing the platform from a region where doing so is lawful. ace347 reserves the right to restrict or suspend access where local law requires it. Any dispute arising from your use of the platform will be handled through the process described in our published support routes. We update these terms when our policy changes, and the version shown on this page is the one currently in effect. Continued use of your account after an update means you accept the revised terms.
Understanding exactly where this policy applies helps you know your rights and responsibilities on the platform.
These terms apply fully to your registered account — login, session activity, wallet balance, and any changes you make to account details. Actions taken inside your account are governed by this policy regardless of the device or browser you use to access the platform.
Deposits and withdrawals processed through Rocket, Upay, or Bank Transfer fall within the scope of this policy. Transaction records are held in your account history. Third-party payment processors operate under their own terms, which apply alongside ours once a transaction leaves our platform.
Game content supplied by studios available on the platform — including and — is governed by those studios' own content licences. ace347 makes that content available in the lobby but does not author it directly.
Links or integrations that take you outside the ace347 platform are not covered by this policy. We are not responsible for the terms, privacy practices, or conduct of external sites or services you reach from our platform.
You have clear, actionable rights when it comes to your account data and how we handle it. Your account dashboard shows your transaction history, session records, and the personal details you submitted at registration — you can review these at any time after logging in. If any detail is incorrect, you can update it through the account settings page; for changes that require identity verification, follow the steps shown there. If you have a question about how your data is used, or if you want to request a correction that the account settings page does not cover, you can raise it directly through our published support routes. We will acknowledge your request and respond through the same channel. You also have the right to ask us to close your account — the process for that is described in the account section of the platform.
Log in and open the account history section to see a full record of your transactions, deposits, and withdrawals processed through Rocket, Upay, or Bank Transfer.
Account settings let you update most personal details directly. Where identity verification is required, the platform will show you the exact steps to follow.
Use the live chat or email support route published on the platform to ask about data handling, account decisions, or anything in these terms you want clarified.
If you want to close your account, submit a request through the support channel. The team will confirm the steps and timeline shown in the account closure process.
If you have a question about these terms or need to raise a policy concern, use the contact routes published on the platform. We do not publish operating hours or response-time commitments here — check the support section of your account for the current contact options.
Open the chat widget from any page on the platform to reach the support team directly. Use this route for account questions, policy clarifications, or transaction queries.
Send a written query to the email address listed in the platform's support section. Email is the appropriate route for formal policy requests or account closure inquiries.
The help section inside your account contains published answers to common policy and terms questions. Check there first before raising a new support request.
We take a straightforward approach to data handling: we collect what is needed to run your account, process your transactions, and meet our legal obligations — nothing beyond that.
We keep your account and transaction records for as long as your account is active and for the period required by applicable law after closure. You can request a summary of the data we hold by contacting support through the published email route.
The platform uses cookies to keep your session active and to understand how the lobby is used. You can manage cookie preferences through your browser settings. Disabling certain cookies may affect how some platform features work.
Your account is protected by the login credentials you set at registration. We recommend using a strong, unique password and not sharing your login details. If you suspect unauthorised access, contact support immediately through live chat.
To request a correction to your personal data or to ask about how a specific piece of data is used, contact us via the email support route. We will respond through the same channel with the outcome of your request.
Answers to the questions we hear most often about how these terms work and what they mean for your account.
Access depends on your local law and eligible region. If using this platform is lawful where you are, these terms apply to your account in full. It is your responsibility to confirm that access is permitted under the laws that apply to you before registering or continuing to use the platform.
Log in to your account and open the transaction history section. Every deposit and withdrawal processed through Rocket, Upay, or Bank Transfer is recorded there. If a record looks incorrect, raise it through the live chat or email support route.
Most details can be updated directly in account settings after you log in. For changes that require identity verification — such as updating your registered name — the platform will show you the exact steps. If you cannot complete the change yourself, contact support via email.
We retain your account and transaction records for the period required by applicable law after closure. You can request a summary of what we hold by contacting the email support route before or after submitting a closure request.
Yes. Use the live chat or email support route published on the platform to ask about any part of these terms. You do not need to take any account action to raise a policy question — just contact support directly.
When we update these terms, the revised version replaces the previous one on this page. Continuing to use your account after an update means you accept the changes. We recommend checking this page periodically, especially if you use the platform regularly.